United Kingdom

Shipping & Returns

If you are dissatisfied with your purchase for any reason, we will gladly accepted within 30 days of your return. Statutes must not have been worn, they must be in perfect condition and in their original packaging returned.

We mainly use DHL to send your product; sometimes, we also accept other courier services such as UPS and EMS (Global Express Mail Service).

BACK management policy

1. If you receive the items we send and receive, our customers find any quality problems. In this case, take the goods after photos, and send an e-mail to us, we confirm that we will send the product back to you or give you a full refund.

2. All items must be in original condition, that is, not to wear, altered or washed returned to us, with all tags attached, the customer is responsible for the cost of the ship project will be returned to us.

3. refund will be paid this amount to its original, and accept goods.No return or exchange these items once used, can take up to 7-30 business days to issue the same form.

* Note: In order to ensure your return is in our system and we issue your refund without delay, the recovery process must be followed exactly to log in to your account 18:00 (detailed above), to obtain a return confirmation number (by e-mail) before you mail your return to us. We are also happy to help you if you need help. Or e-mail contact in 18:00 Customer Loyalty Team. In addition, in order to take full advantage of the holiday to promote the return, please contact our customer loyalty team, if 30 days away.

We will do our utmost to find the item, but not an error is returned to us, any item (S) to take responsibility, we can not guarantee that we will be able to find the item. We recommend the following: Information and tried to return the carrier for return to the sender of the package / project, if possible. In addition, contact customer service, so that we can put an alert in your account.

If you ask an additional shipping, please feel free to contact us.Thank you!